Disclaimer

Disclaimer & Scope of Services

The services offered on this website are peer support services provided by a trained and certified Peer Support Worker. Peer support is a non-clinical, non-medical service grounded in shared lived experience, mutual respect, and emotional support.

Peer support is not therapy, counselling, psychiatry, psychology, social work, or medical care. The provider is not a psychiatrist, psychologist, therapist, counsellor, physician, or other regulated health professional, and does not diagnose conditions, provide clinical treatment, prescribe medication, or offer medical or legal advice.

Peer support differs from clinical or therapeutic services in that it is:

• Non-diagnostic and non-treatment-based

• Relationship-centred and recovery-oriented

• Grounded in lived experience rather than clinical authority

• Focused on emotional support, self-advocacy, and empowerment

• Voluntary and led by the individual receiving support

Peer support is not a substitute for professional mental health care, medical treatment, emergency services, or crisis intervention.

Personal Responsibility & Outcomes

By engaging in peer support services offered through this website, clients acknowledge and agree that:

• Peer support is voluntary and non-directive

• Outcomes vary from person to person

• Personal growth, recovery, and mental health outcomes depend on individual choices, actions, and circumstances

• No specific results or outcomes are guaranteed

The provider offers support, shared experience, and reflective dialogue, but clients remain solely responsible for their own decisions, actions, and well-being before, during, and after participation in peer support services.

Crisis & Emergency Situations

Peer support services offered through this website are not intended for emergencies.

If you are in immediate danger, experiencing a medical or psychiatric emergency, or are at imminent risk of harming yourself or others, please contact:

• 911 (first responders) or 988 (national crisis hotline)

• Your local emergency department

• A crisis line or emergency mental health service in your area

Limitation of Liability

To the fullest extent permitted by law, the provider is not liable for any direct, indirect, incidental, or consequential outcomes arising from participation in peer support services. Engagement in services is undertaken at the client’s own discretion and risk.

Informed Consent

By accessing this website and engaging in peer support services, clients confirm that they have read, understood, and agreed to this disclaimer, including the nature and limitations of peer support services.

Nature of the Working Relationship

The peer support services described on this website are offered on the basis of a personal working relationship, not as a commercial business selling goods, products, or guaranteed outcomes.

By engaging in peer support, clients acknowledge that they are personally retaining Matthew Harley as a peer support worker, similar to engaging a support worker, aide, or companion for their time and labour. Fees reflect compensation for time, presence, lived experience, and peer support skills, rather than the purchase of a service package or promised result.

Matthew Harley does not present himself as a clinic, agency, or commercial enterprise. Peer support is provided as individually contracted support work, undertaken by mutual agreement between the client and the peer support worker.

Clients further acknowledge that:

• Peer support is a non-clinical, non-medical, and non-therapeutic form of support

• The relationship is collaborative and non-hierarchical

• No outcomes, improvements, or results are sold or guaranteed

• The peer support worker does not assume responsibility for a client’s decisions, actions, or mental health outcomes

Engagement in peer support services constitutes acknowledgment that the client is employing the peer support worker for supportive labour, not purchasing a commercial product or treatment. Peer support is offered as independent support work arranged directly between individuals.

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